How we collect, use, and protect information

Effective date: April 2, 2026

Overview

Close Safely respects your privacy. This policy explains what information we collect, how we use it, and the steps we take to keep it secure when you use our platform, website, and related services.

Information We Collect

We may collect account details such as your name, email address, company information, transaction-related documents, communications you send through the platform, and basic technical data such as device type, browser information, and IP address.

How We Use Information

We use information to provide and improve the service, authenticate users, support secure transaction workflows, respond to inquiries, monitor platform performance, and comply with legal obligations.

Sharing and Disclosure

We do not sell personal information. We may share information with trusted service providers who help operate the platform, with transaction participants as required by the service, or when disclosure is required by law or needed to protect our rights.

Security

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, but we work to maintain appropriate protections.

Your Choices

You may request access to, correction of, or deletion of certain personal information, subject to legal and operational requirements. You may also contact us to update your account details or ask privacy-related questions.

Contact

For privacy questions, contact us at support@closesafely.ai.